Webhook Events

Account Events

1. Account.balance.changed

Triggered when the account balance changes.

Event Trigger Points

Flow	Reason Value
Deposit approved	`deposit.approved`
Deposit rejected	`deposit.rejected`
Withdrawal completed	`withdrawal.completed`
Instant withdrawal reconciled	`withdrawal.completed`
Card authorization	`card.authorization.{category}`

{
   "id": "evt_abc123def456...",
   "type": "account.balance.changed",
   "createdAt": "2026-03-30T12:00:00.000000000Z",
   "data": {
     "accountId": "550e8400-e29b-41d4-a716-446655440000",
     "reason": "deposit.approved",
     "referenceId": "ref-123",
     "balances": [
       {
         "currency": "EUR",
         "decimals": 18,
         "spendable": "1000000000000000000",
         "nonSpendable": "500000000000000000",
         "processingDeposits": "200000000000000000",
         "processingWithdrawals": "100000000000000000"
       },
       {
         "currency": "GBP",
         "decimals": 18,
         "spendable": "0",
         "nonSpendable": "0",
         "processingDeposits": "0",
         "processingWithdrawals": "0"
       },
       {
         "currency": "USD",
         "decimals": 6,
         "spendable": "1000000",
         "nonSpendable": "50000",
         "processingDeposits": "100000",
         "processingWithdrawals": "0"
       }
     ]
   }
 }

2. Account.created

Triggered when a new account is created and provisioning begins.

{
  "id": "evt_a1b2c3d4e5f6a1b2c3d4e5f6a1b2c3d4",
  "type": "account.created",
  "createdAt": "2026-03-11T14:30:00.123456789Z",
  "data": {
    "id": "019505a1-b2c3-7d4e-a5f6-a1b2c3d4e5f6",
    "kycProfileId": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "safeOwnerAddress": "0x1234567890abcdef1234567890abcdef12345678",
    "safeAddress": null,
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "reference": null,
    "nativeCurrency": "EUR",
    "additionalCurrencies": ["GBP"],
    "createdAt": "2026-03-11T14:30:00.123456789Z",
    "updatedAt": "2026-03-11T14:30:00.123456789Z",
    "closedAt": null,
    "status": "provisioning",
    "provisionedAt": null
  }
}

3. Account.activated

Triggered when account provisioning is complete and account becomes active.

{
  "id": "evt_b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6e7",
  "type": "account.activated",
  "createdAt": "2026-03-11T15:00:00.123456789Z",
  "data": {
    "id": "019505a1-b2c3-7d4e-a5f6-a1b2c3d4e5f6",
    "kycProfileId": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "safeOwnerAddress": "0x1234567890abcdef1234567890abcdef12345678",
    "safeAddress": "0xabcdef1234567890abcdef1234567890abcdef12",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "reference": "partner-ref-123",
    "nativeCurrency": "EUR",
    "additionalCurrencies": ["GBP"],
    "createdAt": "2026-03-11T14:30:00.123456789Z",
    "updatedAt": "2026-03-11T15:00:00.123456789Z",
    "closedAt": null,
    "status": "active",
    "provisionedAt": "2026-03-11T14:45:00.123456789Z"
  }
}

4. Account.blocked

Triggered when an account is blocked due to security or compliance reasons.

{
  "id": "evt_c3d4e5f6a7b8c9d0e1f2a3b4c5d6e7f8",
  "type": "account.blocked",
  "createdAt": "2026-03-11T16:00:00.123456789Z",
  "data": {
    "id": "019505a1-b2c3-7d4e-a5f6-a1b2c3d4e5f6",
    "kycProfileId": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "safeOwnerAddress": "0x1234567890abcdef1234567890abcdef12345678",
    "safeAddress": "0xabcdef1234567890abcdef1234567890abcdef12",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "reference": "partner-ref-123",
    "nativeCurrency": "EUR",
    "additionalCurrencies": ["GBP"],
    "createdAt": "2026-03-11T14:30:00.123456789Z",
    "updatedAt": "2026-03-11T16:00:00.123456789Z",
    "closedAt": null,
    "status": "blocked",
    "provisionedAt": "2026-03-11T14:45:00.123456789Z"
  }
}

KYC Events

5. KYC.profile.approved

Triggered when a KYC profile verification is approved.

{
  "id": "evt_d4e5f6a7b8c9d0e1f2a3b4c5d6e7f8a9",
  "type": "kyc.profile.approved",
  "createdAt": "2026-03-11T14:00:00.123456789Z",
  "data": {
    "id": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "reference": "applicant-abc123",
    "email": "user@example.com",
    "status": "approved",
    "tenantId": "tenant-xyz",
    "details": {
      "fullName": "John Doe",
      "phoneNumber": "+441234567890",
      "dateOfBirth": "1990-01-15T00:00:00Z",
      "nationality": "GB",
      "countryOfResidence": "GB",
      "countryOfBirth": "GB",
      "documentNumber": "AB123456C",
      "gender": "male",
      "addresses": [
        {
          "id": "019505a1-e5f6-7a7b-c8d9-e0f1a2b3c4d5",
          "country": "GB",
          "postalCode": "SW1A 1AA",
          "city": "London",
          "state": "England",
          "address1": "10 Downing Street",
          "address2": null
        }
      ]
    }
  }
}

6. KYC.profile.rejected

Triggered when a KYC profile verification is rejected.

{
  "id": "evt_e5f6a7b8c9d0e1f2a3b4c5d6e7f8a9b0",
  "type": "kyc.profile.rejected",
  "createdAt": "2026-03-11T14:00:00.123456789Z",
  "data": {
    "id": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "reference": "applicant-abc123",
    "email": "user@example.com",
    "status": "rejected",
    "tenantId": "tenant-xyz",
    "details": {
      "fullName": "John Doe",
      "phoneNumber": "+441234567890",
      "dateOfBirth": "1990-01-15T00:00:00Z",
      "nationality": "GB",
      "countryOfResidence": "GB",
      "countryOfBirth": "GB",
      "documentNumber": "AB123456C",
      "gender": "male",
      "addresses": [
        {
          "id": "019505a1-e5f6-7a7b-c8d9-e0f1a2b3c4d5",
          "country": "GB",
          "postalCode": "SW1A 1AA",
          "city": "London",
          "state": "England",
          "address1": "10 Downing Street",
          "address2": null
        }
      ]
    }
  }
}

7. KYC.profile.requires_action

Triggered when a KYC profile requires additional action from the user.

{
  "id": "evt_f6a7b8c9d0e1f2a3b4c5d6e7f8a9b0c1",
  "type": "kyc.profile.requires_action",
  "createdAt": "2026-03-11T14:00:00.123456789Z",
  "data": {
    "id": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "reference": "applicant-abc123",
    "email": "user@example.com",
    "status": "requires_action",
    "tenantId": "tenant-xyz",
    "details": null
  }
}

8. KYC.profile.resubmission_requested

Triggered when KYC profile requires document resubmission.

{
  "id": "evt_a7b8c9d0e1f2a3b4c5d6e7f8a9b0c1d2",
  "type": "kyc.profile.resubmission_requested",
  "createdAt": "2026-03-11T14:00:00.123456789Z",
  "data": {
    "id": "019505a1-c3d4-7e5f-b6a7-b2c3d4e5f6a7",
    "reference": "applicant-abc123",
    "email": "user@example.com",
    "status": "resubmission_requested",
    "tenantId": "tenant-xyz",
    "details": null
  }
}

9. KYC.terms.approved

Triggered when all required terms are accepted.

{
  "id": "evt_a1b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6",
  "type": "kyc.terms.approved",
  "createdAt": "2026-03-17T10:30:00.000000000Z",
  "data": {
    "profileId": "f47ac10b-58cc-4372-a567-0e02b2c3d479",
    "checkType": "terms",
    "status": "approved",
    "reference": "partner-user-ref-123"
  }
}

10. KYC.source_of_funds.approved

Triggered when source of funds questionnaire is submitted and approved.

{
  "id": "evt_b2c3d4e5f6a7b8c9d0e1f2a3b4c5d6e7",
  "type": "kyc.source_of_funds.approved",
  "createdAt": "2026-03-17T10:35:00.000000000Z",
  "data": {
    "profileId": "f47ac10b-58cc-4372-a567-0e02b2c3d479",
    "checkType": "source_of_funds",
    "status": "approved",
    "reference": "partner-user-ref-123"
  }
}

Deposit Events

11. Deposit.pending

Triggered when an on-chain deposit is detected and awaiting KYT processing.

{
  "id": "evt_c3d4e5f6a7b8c9d0e1f2a3b4c5d6e7f8",
  "type": "deposit.pending",
  "createdAt": "2026-03-17T11:00:00.000000000Z",
  "data": {
    "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "status": "pending",
    "amount": "1000000",
    "currency": "USDCe",
    "decimals": 6,
    "transactionHash": "0x1234567890abcdef1234567890abcdef1234567890abcdef1234567890abcdef",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "createdAt": "2026-03-17T10:59:30.000000000Z"
  }
}

12. Deposit.approved

Triggered when a deposit is confirmed after KYT and funds become available.

{
  "id": "evt_d4e5f6a7b8c9d0e1f2a3b4c5d6e7f8a9",
  "type": "deposit.approved",
  "createdAt": "2026-03-17T11:00:00.000000000Z",
  "data": {
    "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "status": "approved",
    "amount": "1000000",
    "currency": "USDCe",
    "decimals": 6,
    "transactionHash": "0x1234567890abcdef1234567890abcdef1234567890abcdef1234567890abcdef",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "createdAt": "2026-03-17T10:59:30.000000000Z"
  }
}

13. Deposit.rejected

Triggered when a deposit is rejected by KYT.

{
  "id": "evt_e5f6a7b8c9d0e1f2a3b4c5d6e7f8a9b0",
  "type": "deposit.rejected",
  "createdAt": "2026-03-17T11:00:00.000000000Z",
  "data": {
    "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "status": "rejected",
    "amount": "1000000",
    "currency": "USDCe",
    "decimals": 6,
    "transactionHash": "0x1234567890abcdef1234567890abcdef1234567890abcdef1234567890abcdef",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "createdAt": "2026-03-17T10:59:30.000000000Z"
  }
}

Withdrawal Events

14. Withdrawal.completed

Triggered when a withdrawal is successfully processed on-chain.

{
  "id": "evt_f6a7b8c9d0e1f2a3b4c5d6e7f8a9b0c1",
  "type": "withdrawal.completed",
  "createdAt": "2026-03-17T12:15:00.000000000Z",
  "data": {
    "id": "b2c3d4e5-f6a7-8901-bcde-f12345678901",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "status": "completed",
    "amount": "500000",
    "currency": "USDCe",
    "decimals": 6,
    "transactionHash": "0xabcdef1234567890abcdef1234567890abcdef1234567890abcdef1234567890",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "createdAt": "2026-03-17T12:10:00.000000000Z"
  }
}

15. Withdrawal.failed

Triggered when a withdrawal fails at any stage.

{
  "id": "evt_a7b8c9d0e1f2a3b4c5d6e7f8a9b0c1d2",
  "type": "withdrawal.failed",
  "createdAt": "2026-03-17T12:15:00.000000000Z",
  "data": {
    "id": "b2c3d4e5-f6a7-8901-bcde-f12345678901",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "status": "failed",
    "amount": "500000",
    "currency": "USDCe",
    "decimals": 6,
    "transactionHash": "",
    "chain": {
      "name": "gnosis",
      "id": "100"
    },
    "createdAt": "2026-03-17T12:10:00.000000000Z"
  }
}

Card Events

16. Card.created

Triggered when a virtual card is provisioned or physical card reaches pending activation.

{
  "id": "evt_b8c9d0e1f2a3b4c5d6e7f8a9b0c1d2e3",
  "type": "card.created",
  "createdAt": "2026-03-17T14:00:00.000000000Z",
  "data": {
    "id": "c3d4e5f6-a7b8-9012-cdef-123456789012",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "type": "virtual",
    "status": "created",
    "last4": "4321",
    "createdAt": "2026-03-17T14:00:00.000000000Z"
  }
}

17. Card.activated

Triggered when a physical card is activated.

{
  "id": "evt_c9d0e1f2a3b4c5d6e7f8a9b0c1d2e3f4",
  "type": "card.activated",
  "createdAt": "2026-03-17T15:00:00.000000000Z",
  "data": {
    "id": "c3d4e5f6-a7b8-9012-cdef-123456789012",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "type": "plastic",
    "status": "activated",
    "last4": "4321",
    "createdAt": "2026-03-17T14:00:00.000000000Z"
  }
}

18. Card.blocked

Triggered when a card is temporarily blocked.

{
  "id": "evt_d0e1f2a3b4c5d6e7f8a9b0c1d2e3f4a5",
  "type": "card.blocked",
  "createdAt": "2026-03-17T15:30:00.000000000Z",
  "data": {
    "id": "c3d4e5f6-a7b8-9012-cdef-123456789012",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "type": "virtual",
    "status": "blocked",
    "last4": "4321",
    "createdAt": "2026-03-17T14:00:00.000000000Z"
  }
}

19. Card.unblocked

Triggered when a card is unblocked and restored to active status.

{
  "id": "evt_e1f2a3b4c5d6e7f8a9b0c1d2e3f4a5b6",
  "type": "card.unblocked",
  "createdAt": "2026-03-17T16:00:00.000000000Z",
  "data": {
    "id": "c3d4e5f6-a7b8-9012-cdef-123456789012",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "type": "virtual",
    "status": "unblocked",
    "last4": "4321",
    "createdAt": "2026-03-17T14:00:00.000000000Z"
  }
}

20. Card.canceled

Triggered when a card is permanently canceled.

{
  "id": "evt_f2a3b4c5d6e7f8a9b0c1d2e3f4a5b6c7",
  "type": "card.canceled",
  "createdAt": "2026-03-17T16:30:00.000000000Z",
  "data": {
    "id": "c3d4e5f6-a7b8-9012-cdef-123456789012",
    "accountId": "d4e5f6a7-b8c9-0123-4567-890abcdef012",
    "type": "virtual",
    "status": "canceled",
    "last4": "4321",
    "createdAt": "2026-03-17T14:00:00.000000000Z"
  }
}

Card Transaction Events

The following table shows all card transaction event types and when they are triggered:

Event Type	When It Fires	Pismo Category
`card.transaction.created`	New debit authorization (purchase, withdrawal, etc.)	AUTHORIZATION (debit processing codes)
`card.transaction.refund`	Credit voucher authorization (refund to cardholder)	AUTHORIZATION (credit processing codes: 20, 203100, PSM007)
`card.transaction.declined`	Authorization denied by Pismo	DECLINED
`card.transaction.cleared`	Transaction settled/cleared (B2 confirmation)	CONFIRMATION, AIRPORT_TAX, INSTALLMENT
`card.transaction.reversed`	Full cancellation of an authorization	CANCELLATION
`card.transaction.replacement`	Amount adjustment on a pending authorization	REPLACEMENT
`card.transaction.incremental`	Additional authorization amount added	INCREMENTAL
`card.transaction.partial_cancellation`	Partial reversal of an authorization	PARTIAL_CANCELLATION
`card.transaction.cancellation_reversal`	Undo of a previous cancellation	CANCELLATION_REVERSAL
`card.transaction.reversal_partial_cancellation`	Undo of a previous partial cancellation	REVERSAL_PARTIAL_CANCELLATION

21. Card.transaction.created

Triggered when a new debit authorization occurs (purchase, withdrawal, etc.).

{
  "id": "evt_8a3c1d4f2b6e9870c2a5b4d6e8f0a1c3",
  "type": "card.transaction.declined",
  "createdAt": "2026-04-24T11:17:44.082000000Z",
  "data": {
    "id": "f1c84a96-3d05-4b6b-9f1a-b2e7c5d8a012",
    "accountId": "12c4a7e2-7a91-4f4f-9e76-1c9e1c2a2b18",
    "cardId": "8a3b2c91-4d7e-49ab-bf25-ef019a4e6b20",
    "status": "declined",
    "amount": "20",
    "currency": "EUR",
    "decimals": 2,
    "originalAmount": "20",
    "originalCurrency": "USD",
    "originalDecimals": 2,
    "isCredit": false,
    "createdAt": "2026-04-24T11:17:43.000000000Z",
    "updatedAt": "2026-04-24T11:17:43.000000000Z",
    "description": "Kindle Svcs  888-802-3080 US",
    "authorizationId": 717,
    "authorizationCode": "XZ0COI",
    "merchant": {
      "name": "Kindle Svcs",
      "city": "888-802-3080",
      "country": "US",
      "categoryCode": "5818"
    },
    "entryMode": "0100",
    "country": null,
    "billing": {
      "billingAmount": "20",
      "billingCurrency": {
        "symbol": "€",
        "code": "EUR",
        "decimals": 2,
        "name": "Euro"
      }
    },
    "transactionCurrency": {
      "symbol": "$",
      "code": "USD",
      "decimals": 2,
      "name": "US Dollar"
    },
    "cardToken": "8a3b2c91-4d7e-49ab-bf25-ef019a4e6b20",
    "wallet": {
            "provider": "apple_pay",
            "device_brand": null,
            "device_model": null,
            "device_type": "MOBILE_PHONE",
            "device_name": "S29uc3RhbnRpbidzIGlQaG9uZQ.."
        },
    "clearedAt": null,
    "isPending": false,
    "kind": "payment",
    "transactionType": "0100",
    "transactions": [],
    "declineReason": {
      "code": null,
      "message": null
    }
  }
}

Getting Started

GP On-chain

Card

Webhooks

Account Events

1. Account.balance.changed

Event Trigger Points

2. Account.created

3. Account.activated

4. Account.blocked

KYC Events

5. KYC.profile.approved

6. KYC.profile.rejected

7. KYC.profile.requires_action

8. KYC.profile.resubmission_requested

9. KYC.terms.approved

10. KYC.source_of_funds.approved

Deposit Events

11. Deposit.pending

12. Deposit.approved

13. Deposit.rejected

Withdrawal Events

14. Withdrawal.completed

15. Withdrawal.failed

Card Events

16. Card.created

17. Card.activated

18. Card.blocked

19. Card.unblocked

20. Card.canceled

Card Transaction Events

21. Card.transaction.created

Getting Started

GP On-chain

Card

Webhooks

Documentation Index

​Account Events

​1. Account.balance.changed

​Event Trigger Points

​2. Account.created

​3. Account.activated

​4. Account.blocked

​KYC Events

​5. KYC.profile.approved

​6. KYC.profile.rejected

​7. KYC.profile.requires_action

​8. KYC.profile.resubmission_requested

​9. KYC.terms.approved

​10. KYC.source_of_funds.approved

​Deposit Events

​11. Deposit.pending

​12. Deposit.approved

​13. Deposit.rejected

​Withdrawal Events

​14. Withdrawal.completed

​15. Withdrawal.failed

​Card Events

​16. Card.created

​17. Card.activated

​18. Card.blocked

​19. Card.unblocked

​20. Card.canceled

​Card Transaction Events

​21. Card.transaction.created

Account Events

1. Account.balance.changed

Event Trigger Points

2. Account.created

3. Account.activated

4. Account.blocked

KYC Events

5. KYC.profile.approved

6. KYC.profile.rejected

7. KYC.profile.requires_action

8. KYC.profile.resubmission_requested

9. KYC.terms.approved

10. KYC.source_of_funds.approved

Deposit Events

11. Deposit.pending

12. Deposit.approved

13. Deposit.rejected

Withdrawal Events

14. Withdrawal.completed

15. Withdrawal.failed

Card Events

16. Card.created

17. Card.activated

18. Card.blocked

19. Card.unblocked

20. Card.canceled

Card Transaction Events

21. Card.transaction.created